Your information
Privacy Notice
Effective September 10, 2026
This notice explains how Fine Home Cleaning (“we,” “us,” or “our”) handles personal information collected through this website and our quote-request process. It does not cover third-party websites or services.
Information we collect
When you request a quote or ask a question, we collect the information you choose to provide, which may include your name, phone number, email address, city, requested service, property details, scheduling preferences, and message. Our hosting provider may also process basic device, browser, IP-address, and security-log information needed to deliver and protect the site.
How we use information
- Respond to your inquiry and prepare a cleaning estimate.
- Communicate about scheduling, access, service details, and customer support.
- Operate, secure, troubleshoot, and improve the website.
- Comply with legal obligations and protect our rights and users.
We do not use quote requests to add you to an unrelated marketing list. We do not sell personal information or use it for cross-context behavioral advertising.
How we share information
We may share information with vendors that help us host, secure, or operate the site, only as needed to provide those services. We may also disclose information when required by law, to protect rights or safety, or as part of a business transfer. We do not authorize service providers to use quote information for their own advertising.
Retention and security
Quote requests are generally retained for up to 24 months after the last interaction, unless a longer period is needed for an active customer relationship, dispute, legal obligation, or legitimate recordkeeping need. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.
Your choices and privacy requests
Depending on where you live and which laws apply, you may have rights to request access, correction, deletion, or a copy of your personal information, and to appeal a declined request. To submit a request, use the website quote form, choose “General question,” and provide the email and phone number associated with your prior inquiry. We may need to verify your identity before acting.
You may also decline to provide information, but we may not be able to prepare a quote without basic contact and service details.
Children’s privacy
This site and our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information, please contact us through the process above.
Cookies and local storage
The current site does not activate advertising or analytics cookies. It uses essential browser storage to remember that you have seen the cookie notice. Our hosting provider may use strictly necessary technologies for security and delivery. Read the full Cookie Notice.
Changes to this notice
We may update this notice as the business, website, or law changes. The effective date at the top shows when it was last revised. Material changes will be posted here before or when they take effect.
Contact
For privacy questions or requests, return to the quote form, choose “General question,” and use “Privacy request” as the first words of your follow-up when we contact you.